SOUTHERN EXTERIORS × REVIN
From 25% to 32% of inbound leads booked.
See how Southern Exteriors added always-on SMS follow-up and direct booking into i360 across its exterior-services business.
SOUTHERN EXTERIORS
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SOUTHERN EXTERIORS / CASE STUDYMore leads turned into appointments.
How Southern Exteriors expanded lead coverage across roofing, siding, gutters, windows and doors.
SOUTHERN EXTERIORS / THE RESULT
25% → 32%
appointment set rate on inbound leads
Revin reports a seven-percentage-point increase from a baseline of roughly 25%, with round-the-clock SMS engagement and appointments created directly in i360.
Read the case study ↗Published Revin customer result. Individual results vary.INSIDE THE CASE STUDY
What changed. How it worked.
Where phone-only workflows fell short
Why after-hours inquiries waited and appointment setting depended on CSR availability.
How always-on texting worked
The SMS conversations and appointment-setting workflow used across exterior product lines.
How appointments reached i360
How Revin passed booking details into the existing system of record.
What changed in appointment conversion
The move from roughly 25% to 32% of inbound leads set as appointments.
THE FULL CUSTOMER STORY